Lloyd Goodbody Return & Refund Policy
We want you to be satisfied with your Lloyd Goodbody purchase. If there is a problem with your order, please contact us as soon as possible so we can help.
Returns
Due to the personal-care nature of our fragrance oils, lotions, body butters, soaps, natural oils, and similar products, we cannot accept returns of products that have been opened, used, or had their protective packaging or seal removed.
Unopened and unused products may be eligible for return within 14 days of delivery. Items must be in their original condition and packaging.
Damaged, Incorrect, or Missing Items
If your order arrives damaged, incorrect, or with an item missing, please contact us within 3 days of delivery. Please include your order number and photos of the product and shipping package when applicable so we can review the issue.
Refunds
Approved refunds will be issued to the original payment method. Original shipping charges are generally non-refundable unless the issue resulted from an error by Lloyd Goodbody.
Return Shipping
Customers are responsible for return shipping costs for eligible returns unless the product was damaged, defective, or sent incorrectly by Lloyd Goodbody.
Questions
If you have questions about a return or your order, please contact Lloyd Goodbody through our Contact page.
Body. Bath. Wellness. Everyday Luxury.